Website: serenahotelitoboutique.com

Responsible party: Follaje Urbano, S.C.P. · Serena Hotelito Boutique

Website: serenahotelitoboutique.com

Contact: hola@serenahotelitoboutique.com

Address: Calle 15 88A, Mérida, Yucatán, C.P. 97050, México

Last updated: June 27, 2026

1. What are cookies?

Cookies are small text files that the website stores on your device when you visit it. They help us remember your preferences, keep your booking session active, and understand how visitors interact with the site, with the sole purpose of improving your experience.

2. Types of cookies we use

Strictly necessary cookies

These are essential for the operation of the site and the booking engine. They do not require your consent and cannot be disabled without affecting core functionality.

• Booking engine session (Little Hotelier): keeps your search and booking process active
• Security cookies: prevent fraudulent requests (CSRF protection)

Preference or functionality cookies

These allow the site to remember your choices to offer you a more personalized experience.

• Language and currency selected in the booking engine

Analytics cookies

These help us understand how visitors use the site. The information is aggregated and anonymous — it never identifies a person individually.

• Google Analytics: pages visited, session duration, traffic source and device used

Marketing and social media cookies

These are used to display relevant ads and to enable social media sharing features. Their activation is optional and requires your explicit consent.

• Meta Pixel (Facebook / Instagram): conversion tracking for digital advertising
• Social media sharing buttons

3. Third-party cookies

Some services integrated into the site — such as Google Analytics, Meta or Little Hotelier — may place their own cookies. We recommend consulting their respective privacy policies to learn how they manage your data.

4. How to manage your preferences

When visiting serenahotelitoboutique.com for the first time, we present a notice that allows you to accept all cookies, reject non-essential ones, or customize your preferences by category.

You can also manage them directly from your browser settings:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and site permissions

Please note that disabling certain cookies may affect the operation of the booking engine or other site features.

5. Duration

Cookies can be session-based (deleted when closing the browser) or persistent (they remain on your device for a specific period, generally between 30 days and 2 years depending on the provider).

6. Updates

We may update this policy when we incorporate new functionalities or providers. The current version will always be available at serenahotelitoboutique.com.

Inquiries: hola@serenahotelitoboutique.com · Last updated: June 27, 2026