Responsible party: Follaje Urbano, S.C.P. · Serena Hotelito Boutique

Website: serenahotelitoboutique.com

Contact: hola@serenahotelitoboutique.com

Address: Calle 15 88A, Mérida, Yucatán, C.P. 97050, México

Last updated: June 27, 2026

1. Website owner

The website serenahotelitoboutique.com (hereinafter, the Site) is operated by Follaje Urbano, S.C.P., trading as Serena Hotelito Boutique, with address at Calle 15 88A, Mérida, Yucatán, C.P. 97050, México and contact email hola@serenahotelitoboutique.com.

2. Purpose & acceptance

This Legal Notice governs access to and use of the Site, its contents and booking engine. By browsing the Site, you fully accept these terms. If you disagree with any of them, please refrain from using the Site.

3. Intellectual property

All content on the Site — including texts, photographs, illustrations, logos, trade name, visual identity, graphic patterns, icons and source code — is the exclusive property of Follaje Urbano, S.C.P. or of third parties who have authorized its use, and is protected by Mexico’s Federal Copyright Law, Industrial Property Law and applicable international treaties.

Any reproduction, distribution, transformation or commercial use of such content without prior written authorization from Serena Hotelito Boutique is expressly prohibited.

4. Permitted use of the Site

The Site is designed to allow visitors to learn about Serena Hotelito Boutique and make accommodation bookings. By using it, you agree to:

• Use it lawfully and in accordance with this Legal Notice
• Not introduce or disseminate content that infringes third-party rights or Mexican law
• Not take actions that may damage, disable or overload the Site or its systems
• Not use automated techniques (scraping, crawling, etc.) to extract data from the Site without authorization

5. Accuracy of information

We make reasonable efforts to keep the Site’s information current and accurate. However, rates, availability and services are subject to change; the binding information is always that confirmed during the booking process.

6. Bookings & payments

Bookings made through the booking engine at serenahotelitoboutique.com are subject to the Payment and Cancellation Policies published on the Site at the time of booking. By completing a booking, you accept those policies as part of the accommodation contract.

Payment processing is handled through PCI-DSS certified platforms. Serena Hotelito Boutique does not store bank card data on its own servers.

7. Limitation of liability

Serena Hotelito Boutique shall not be liable for technical interruptions to the Site caused by circumstances beyond its control, for misuse of the Site by users, or for the content of third-party sites that the Site may link to.

8. Privacy & cookies

The processing of personal data collected through the Site is governed by our Privacy Notice and Cookie Policy, both available at serenahotelitoboutique.com. We encourage you to read them before sharing any personal data.

9. Modifications

We reserve the right to update this Legal Notice at any time. Changes take effect upon publication on the Site. Continued use of the Site after such changes implies acceptance.

10. Governing law & jurisdiction

This Legal Notice is governed by the laws of the United Mexican States. For any disputes arising from the use of the Site, the parties submit to the jurisdiction of the competent courts of the State of Yucatán, with venue in Mérida, expressly waiving any other jurisdiction.

11. Contact

Email: hola@serenahotelitoboutique.com

Address: Calle 15 88A, Mérida, Yucatán, C.P. 97050, México

Website: serenahotelitoboutique.com

Last updated: June 27, 2026